Tuesday 23rd  January 2018

The theme of this Public Meeting was 'Shaping Your Services'. This included:

  • Prevention and promoting wellbeing with a focus on Social Prescribing
  • Vision for Surrey Heath. This session looked forward to the year ahead and discussed our commissioning intentions where we asked the audience if they agreed with our priorities and asked for feedback.
  • The future of Integrated Care. This session involved interactive table discussions and exercises to gain the views, opinions and needs of our public to inform commissioning decisions.

Feedback

A full breakdown of the feedback from this meeting can be found here.

75 people attended this event including members of the public and representatives from the following groups across our community:

Feedback forms were issued to all attendees and the overall sentiment for the event was very positive, with most people rating the sessions either a 4 or 5 out of 5. Points were raised around:

  • the accessibility of information - as a result for the May Public Meeting we provided printed materials in large font for easier reading. 
  • a discussions/information and an opportunity to inform on children's mental health. We made this a priority by making this a key agenda point at the September Public Meeting.

Please click here to view the agenda, presentations and 'You Said, We Did, So What' feedback which includes answers to questions raised in the table discussions. 

Tuesday 15th May 2018

The theme of this Public Meeting was also 'Shaping Your Services'. This included:

  • NHS Staff Surveyand the IPSOS Mori 360 Stakeholder Survey results were discussed
  • Working together in Surrey Heath: Making integration real. This included a session from Neil Dardis, Chief Executive for Frimley Health NHS Foundation Trust
  • Health and Care Services in Surrey Heath. This session was prepared and delivered by our Community Representatives. The session focused on the NHS's 70th Birthday
  • Frimley Health and Care STP: Making a difference in Surrey Heath. Tom Lawler, Head of Improvement and Delivery at SH CCG spoke about reducing variation and health inequalities around Musculoskelatal and cardiovascular and disease and circulation to improve outcomes and maximise value for citizens across our population. Tom used this session to gather patient knowledge on BP and Pulse checks and how to access them. Tom also urged our public to get involved to shape what we are doing and to design our solutions around this topic. Furthermore, we asked the attendees how to better reach those that we don’t already have contact with. This session involved interactive table discussions and exercises to gain the views, opinions and needs of our public to inform commissioning decisions.
  • Surrey Heath Single Point of Access. This session looked retrospectively at the Single Point of Access and then asked our public to get involved by detailing what they would like to see to improve the Single Point of Access and who we should engage with to make this happen. This session involved interactive table discussions and exercises to gain the views, opinions and needs of our public to inform commissioning decisions.

Feedback

A full breakdown of the feedback from this meeting can be found here.

60 people attended this event including members of the public and representatives from the following groups across our community:

Feedback forms were issued to all attendees and the overall sentiment for the event was very positive, with most people rating the sessions either a 4 or 5 out of 5. Points were raised around:

  • involving younger people
  • engaging more with the Old Dean community
  • closer working with Healthwatch

As a result we are working on a project called Healthy Communities which was discussed at the January 2019 meeting of which a large piece of work is mapping out the existing services and tools that are available in our community. This piece of work aims to identify how we can better engage and work with all the different groups including young people and the Old Dean community. It also worth noting that our Community Representatives are well connected within the Old Dean.

We work closely with Healthwatch and you can find out how we do this here.

Please click here to view the agenda, presentations and 'You Said, We Did, So What' feedback.

Thursday 27th September 2018

This Public Meeting included:

  • The NHS SH CCG Annual General Meeting (AGM). This involved a session at looking back at the year, an update on finance and governance, looking forward to 19/20 and 'You Said, We Did, So What'
  • Integrated Care Team- Frontline staff from the Reabalement Team presented and discussed a true patient story and the positive impact of working in an integrated way on patients
  • Surrey’s Children and Young People’s Mental Health. Sue Robertson, Associate Director of Strategic Commissioning came to talk to the Surrey Heath community about Surrey’s Children and Young People’s Mental Health Charter. This project was at the start of development, we involved and engaged with our population to further develop the charter. This session involved interactive table discussions and exercises to gain the views, opinions and needs of our public to inform commissioning decisions. Outcomes of this session were outlined at the January 2019 meeting in the CCG and Adult Social Care Update session.
  • Frimley Health & Care Integrated Care System- an update was given on progress made.

Feedback

A full breakdown of the feedback from this meeting can be found here.

Around 40 people attended this event including members of the public and representatives from the following groups across our community:

Feedback forms were issued to all attendees and the overall sentiment for the event was very positive, with most people rating the sessions either a 4 or 5 out of 5. Points were raised around:

  • Having case studies available on paper and not only on slides. 

As a result of this feedback we made sure to provide print outs of the case studies that were used for the Supporting Community Health & Wellbeing: understanding your perspective session at the January Public Meeting. These were provided in regular and large print.

Please click here to view the agenda, presentations  and 'You Said, We Did, So What' feedback.

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Please click here to view information from previous Public Meetings.